Short-Term Rentals

Online, short-term rental platforms allow individuals to rent out their homes, rooms or apartments to visitors looking for a place to stay. Short-term rental platforms increase tourism and economic investment in local communities. They allow consumers and families more access and convenience, and homeowners with the ability to earn extra income. Now, as communities develop a regulatory framework to govern short-term rentals, Americans are clear in the value these platforms provide.

Voters are generally aware of short-term rental services, though have not personally participated

Have you ever stayed overnight in a private residence that you booked using an online service like VRBO, HomeAway, or Airbnb?

17%
Yes
53%
No, but I have heard of it
31%
No, I have never heard of this

And, majority support these services operating legally in their local area

Do you support or oppose allowing online, short-term rental platforms, such as VRBO, HomeAway, and Airbnb to legally operate in your area?

21%
Strongly support
31%
Somewhat support
10%
Somewhat oppose
5%
Strongly oppose
33%
Don't know / no opinion
Strongly support
Somewhat support
Somewhat oppose
Strongly oppose
Don't know / no opinion

All Respondents

  • 21%
  • 31%
  • 10%
  • 5%
  • 33%

Age: 18-34

  • 26%
  • 29%
  • 13%
  • 4%
  • 29%

Age: 35-44

  • 28%
  • 30%
  • 8%
  • 5%
  • 29%

Age: 45-64

  • 20%
  • 32%
  • 9%
  • 5%
  • 34%

Age: 65+

  • 11%
  • 31%
  • 12%
  • 8%
  • 38%

Educ: HS or less

  • 15%
  • 24%
  • 10%
  • 6%
  • 45%

Educ: Some College

  • 22%
  • 31%
  • 9%
  • 5%
  • 32%

Educ: College Grad

  • 27%
  • 34%
  • 12%
  • 5%
  • 22%

Educ: Postgraduate

  • 24%
  • 41%
  • 12%
  • 5%
  • 19%

Community: Urban

  • 25%
  • 27%
  • 11%
  • 4%
  • 32%

Community: Suburban

  • 20%
  • 33%
  • 11%
  • 6%
  • 29%

Community: Rural

  • 18%
  • 30%
  • 9%
  • 5%
  • 39%

3 in 4 voters say homeowners have the right to earn money by legally renting their dwelling on a short-term basis

Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
Don't know / no opinion

Homeowners have the right to earn money by legally renting out their home on a short-term basis

  • 41%
  • 32%
  • 6%
  • 2%
  • 20%

They provide an easy way for homeowners to earn some extra income

  • 37%
  • 37%
  • 5%
  • 2%
  • 20%

They provide alternative options for families or other people who like to travel as a group

  • 35%
  • 37%
  • 5%
  • 2%
  • 21%

They provide access to places to stay where it may be difficult to find hotels

  • 33%
  • 39%
  • 5%
  • 2%
  • 20%

They have less quality control than a hotel

  • 27%
  • 33%
  • 11%
  • 3%
  • 26%

They keep hotel prices competitive when there is a major event, like a sporting event or concert

  • 27%
  • 34%
  • 12%
  • 4%
  • 24%

They keep hotel prices competitive if the room or residence is in a popular vacation destination

  • 26%
  • 37%
  • 9%
  • 3%
  • 25%

They are generally less expensive than a hotel room

  • 22%
  • 33%
  • 9%
  • 2%
  • 34%

They bring unvetted residents, who did not have to go through vetting by an apartment/condo building or homeowners association, to my community

  • 19%
  • 33%
  • 12%
  • 5%
  • 30%

They are safe to use

  • 15%
  • 33%
  • 15%
  • 4%
  • 33%

...While consumer benefits of short-term rental services are also widely recognized

Do you think renting a whole-home vacation rental for family/group trips is an important accommodations option worth protecting?

34%
Strongly agree
38%
Somewhat agree
6%
Somewhat disagree
2%
Strongly disagree
19%
Don't know / no opinion

Voters are divided on the fairness of local housing laws that restrict short-term access

Below are some examples of local housing laws and regulations related to online short-term rental listings. Do you think each of the following policies are fair or unfair?

Very fair
Somewhat fair
Somewhat unfair
Very unfair
Don't know / no opinion

A homeowner must register with the city if they choose to rent out their house or apartment to a visitor through an intermediary platform like Airbnb, VRBO and HomeAway

  • 31%
  • 27%
  • 13%
  • 9%
  • 20%

A city can require homeowners follow the same rules as large hotel companies such as installing ramps, pool lifts, and more

  • 20%
  • 24%
  • 22%
  • 14%
  • 20%

Residents in a community can petition their city to have short-term rentals banned

  • 20%
  • 28%
  • 19%
  • 11%
  • 22%

A homeowner must pay a hotel or tourist tax if they choose to rent out their house or apartment to a visitor

  • 20%
  • 24%
  • 18%
  • 17%
  • 21%

A homeowner cannot legally rent out their house or apartment for more than 90 days

  • 20%
  • 23%
  • 20%
  • 15%
  • 22%

A city can place a cap on the number of legal short-term rental listings allowed

  • 18%
  • 26%
  • 21%
  • 14%
  • 22%

Unless the homeowner also lives there, they cannot legally rent out their house or apartment for less than 30 days

  • 15%
  • 20%
  • 21%
  • 18%
  • 26%

...And are also divided on the regulatory atmosphere generally

Generally, do you think there should be more, less or about the same amount of regulations placed on each of the following?

More regulations
Fewer regulations
About the same number of regulations
Don't know / no opinion

Online ride-sharing services

  • 25%
  • 20%
  • 29%
  • 25%

Online food delivery services

  • 24%
  • 20%
  • 30%
  • 25%

Online short-term rentals

  • 21%
  • 25%
  • 27%
  • 28%

Online task-sharing services such as hiring someone to clean your home or walk your dog

  • 17%
  • 28%
  • 30%
  • 25%

Messages related to the affordability of short-term rental services, as well as their ability to provide homeowners with extra income, are most effective in garnering support

If you were told the following, would that make you more likely to support, more likely to oppose allowing short-term rental platforms to legally operate in your area?

Much more likely to support
Somewhat more likely to support
Somewhat more likely to oppose
Much more likely to oppose
Would not make much difference either way
Don't know / no opinion

Short-term rental services can allow families to travel more affordably

  • 36%
  • 31%
  • 6%
  • 2%
  • 7%
  • 18%

Short-term rental services can provide more affordable options to travelers who may not be able to pay for a hotel

  • 32%
  • 33%
  • 6%
  • 3%
  • 7%
  • 19%

Short-term rental services can help middle class families by providing additional income

  • 32%
  • 34%
  • 6%
  • 3%
  • 6%
  • 18%

Short-term rental services can bring tourists to areas that wouldn't otherwise benefit from tourism

  • 30%
  • 34%
  • 7%
  • 4%
  • 7%
  • 19%

Short-term rental services can create shortages of affordable housing in the areas where they operate

  • 12%
  • 17%
  • 22%
  • 12%
  • 14%
  • 23%

Short-term rental services can cause noise or safety disruptions in some neighborhoods

  • 9%
  • 15%
  • 27%
  • 17%
  • 13%
  • 20%

After messaging, support for legal operation of short-term rental services jumps 11-points

Now, having thought about this more, do you support or oppose allowing online, short-term rental platforms, such as VRBO, HomeAway, and AirBnB to legally operate in your area?

23%
Strongly support
40%
Somewhat support
11%
Somewhat oppose
5%
Strongly oppose
20%
Don't know / no opinion