Ride Sharing

Just a few short years ago, ride-sharing services like Lyft and Uber launched in cities across the country with lofty goals of expanding transportation access, filling empty seats in cars on the road, and reducing traffic congestion and household transportation expenses by empowering Americans to share our rides. These goals are now an American reality, and consumers are clear they want their communities to embrace polices of a shared-ride future.

Majority of voters (54%) hold favorable views of ride-sharing services

Do you have a favorable or unfavorable view of each of the following?

Very favorable
Somewhat favorable
Somewhat unfavorable
Very unfavorable
Heard of, no opinion
Never heard of

Ride-sharing services, such as Lyft or Uber

  • 21%
  • 33%
  • 13%
  • 8%
  • 23%
  • 3%

The sharing economy

  • 15%
  • 28%
  • 10%
  • 6%
  • 19%
  • 22%

Pluralities say access to ride-sharing services allows consumers more freedom to drive fewer miles and carpool more often

And generally, do you believe access to ride-sharing services such as Lyft or Uber gives consumers more or less freedom to...

More freedom
Less freedom
Does not make a difference either way
Don't know / no opinion

Drive fewer miles in their own vehicle

  • 46%
  • 10%
  • 27%
  • 17%

Carpool with others more often

  • 39%
  • 11%
  • 30%
  • 19%

Consider not purchasing a vehicle

  • 36%
  • 11%
  • 34%
  • 19%

Not purchase a vehicle

  • 35%
  • 11%
  • 34%
  • 20%

Consider selling a vehicle

  • 34%
  • 10%
  • 36%
  • 20%

Sell a vehicle

  • 32%
  • 10%
  • 37%
  • 20%

And they recognize ride-sharing’s positive impact on safety issues such as drunk and distracted driving...

When it comes to road and transportation issues in your local area, do you believe ride-sharing services such as Lyft or Uber have a positive or negative impact on each of the following?

Very positive impact
Somewhat positive impact
Somewhat negative impact
Very negative impact
Does not make much difference either way
Don't know / no opinion

Drunk driving

  • 38%
  • 25%
  • 5%
  • 10%
  • 10%
  • 12%

Carpooling

  • 27%
  • 30%
  • 8%
  • 3%
  • 17%
  • 15%

Distracted driving

  • 26%
  • 26%
  • 9%
  • 8%
  • 17%
  • 15%

Road safety

  • 22%
  • 28%
  • 7%
  • 5%
  • 21%
  • 16%

Traffic and road congestion

  • 22%
  • 31%
  • 9%
  • 5%
  • 20%
  • 13%

Vehicle fuel efficiency

  • 21%
  • 27%
  • 8%
  • 3%
  • 25%
  • 16%

Environmental impact of vehicles

  • 20%
  • 29%
  • 10%
  • 4%
  • 23%
  • 15%

The cost of transportation

  • 20%
  • 30%
  • 10%
  • 5%
  • 18%
  • 17%

Roads, bridges and highway infrastructure

  • 17%
  • 23%
  • 8%
  • 5%
  • 30%
  • 17%

Data security, such as GPS tracking

  • 16%
  • 21%
  • 11%
  • 4%
  • 27%
  • 21%

...In addition to Americans with limited mobility

Generally, do you believe ride-sharing services such as Lyft or Uber have a positive or negative impact on each of the following?

Positive impact
Negative impact
Don't know / no opinion

Those who are unable to drive, such as Americans with disabilities, those without drives

  • 71%
  • 8%
  • 21%

Consumers

  • 55%
  • 11%
  • 35%

Middle-income Americans

  • 50%
  • 11%
  • 39%

My local economy

  • 45%
  • 12%
  • 43%

The U.S. economy

  • 45%
  • 11%
  • 44%

My state's economy

  • 43%
  • 12%
  • 45%

Low-income Americans

  • 42%
  • 17%
  • 41%

Voters predict consumer use of ride-sharing will Increase over next ten years...

Over the next ten years, do you believe the number of consumers who use ride-sharing services such as Lyft or Uber will increase, decrease, or stay about the same?

53%
Increase
8%
Decrease
22%
Stay about the same
17%
Don't know / no opinion

...Which will ultimately lead to less traffic and congestion due to the reduction in single-occupancy vehicles on the road

Do you agree or disagree with the following statements?

Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
Don't know / no opinion

If fewer single-occupant vehicles are on the road, there will be less traffic and congestion

  • 30%
  • 40%
  • 11%
  • 5%
  • 14%

Ride-sharing services such as Lyft or Uber reduce the number of single-occupant vehicles on the road

  • 25%
  • 37%
  • 14%
  • 7%
  • 17%

If ride-sharing is more widely adopted, there will be less traffic and congestion

  • 24%
  • 39%
  • 13%
  • 7%
  • 17%

Ride-sharing services such as Lyft or Uber decrease the need for individuals to own a vehicle

  • 17%
  • 38%
  • 17%
  • 10%
  • 18%

Overwhelming majority say ride-sharing has positive Impact on a individuals needing a flexible work environment

Generally, do you believe ride-sharing services such as Lyft or Uber have a positive or negative impact on each of the following? Individuals who are...

Positive impact
Negative impact
Don't know / no opinion

Part-time workers in need of extra income

  • 71%
  • 9%
  • 20%

Looking for work with flexible hours

  • 71%
  • 8%
  • 21%

Looking to supplement their income

  • 70%
  • 9%
  • 21%

Students in need of income

  • 68%
  • 10%
  • 22%

Looking to make ends meet

  • 66%
  • 10%
  • 23%

Wanting to be self-employed

  • 65%
  • 10%
  • 24%

Needing to earn income quickly

  • 65%
  • 10%
  • 25%

Unable to find traditional employment

  • 63%
  • 11%
  • 26%

Looking to remove themselves from government assistant programs, such as welfare

  • 54%
  • 11%
  • 35%

These platforms also allow flexibility and freedom for workers who need it most

Do you believe drivers earning money via ride-sharing apps such as Lyft or Uber have more or less freedom to...

More freedom
Less freedom
Don't know / no opinion

Work flexible hours

  • 71%
  • 9%
  • 20%

Become self-employed

  • 66%
  • 10%
  • 24%

Earn income to support their family

  • 66%
  • 12%
  • 22%

Earn income to pay for self-improvement activities, such as continuing education

  • 64%
  • 11%
  • 25%

2 in 3 voters recognize ride-sharing opportunities as a means of self-advancement

Would you say work in the sharing economy, such as driving a vehicle for Lyft or Uber, is more of a long-term career path, or more of a means of self-advancement through earning extra-income?

More of a long-term career path

  • 11%

More of a means of self-advancement through earning extra income

  • 66%

Don't know / no opinion

  • 24%

And by a 31-point margin, the opportunity to earn income via ride-sharing platforms is seen as an additional social safety net

And, do you believe ride-sharing services such as Lyft or Uber provide an additional social safety net that allows individuals to earn income when they are in need, or not?

Yes, ride-sharing services such as Lyft or Uber provide an additional social safety net

  • 50%

No, ride-sharing services such as Lyft or Uber do not provide an additional social safety net

  • 19%

Don't know / no opinion

  • 31%

Most voters want local governments to incorporate ride-sharing companies into the planning of future transportation policies

Should your local government incorporate ride-sharing companies into the planning of future transportation policies and investments, or not?

39%
Yes, they should
27%
No, they should not
34%
Don't know / no opinion

And by a 34-Point margin, they want their Representatives to support policies that make it easier for ride-sharing platforms to operate in their local community

Which of the following statements comes closest to your view, even if neither is exactly right?

I would like my Representatives to support policies that make it easier for ride-sharing services to operate in my local community

  • 49%

I would like my Representatives to support regulations that make it harder for ride-sharing services to operate in my local community

  • 15%

Don't know / no opinion

  • 37%

Pluralities say regulations that make ride-sharing more difficult to access would have negative impact on those unable to drive- as well as consumers, middle and low-income Americans

If cities and communities were to enact regulations that made it more difficult for drivers to access ridesharing apps, do you believe this would have a positive or negative impact on each of the following?

Positive impact
Negative impact
Don't know / no opinion

Those who are unable to drive, such as Americans with disabilities, those without drivers

  • 28%
  • 47%
  • 25%

Consumers

  • 25%
  • 40%
  • 35%

Middle-income Americans

  • 25%
  • 37%
  • 38%

Low-income Americans

  • 24%
  • 39%
  • 37%

My local economy

  • 24%
  • 34%
  • 42%

My state's economy

  • 24%
  • 33%
  • 43%

The U.S. economy

  • 23%
  • 33%
  • 44%

With negative impact also extending to ride-sharing workers

If cities and communities were to enact regulations that made it more difficult for drivers to access ridesharing apps, do you believe this would have a positive or negative impact on each of the following? Individuals who are...

Positive impact
Negative impact
Don't know / no opinion

Part-time workers in need of extra income

  • 27%
  • 49%
  • 24%

Looking for work with flexible hours

  • 27%
  • 49%
  • 24%

Looking to make ends meet

  • 26%
  • 49%
  • 25%

Students in need of income

  • 26%
  • 48%
  • 26%

Wanting to be self-employed

  • 26%
  • 47%
  • 27%

Needing to earn income quickly

  • 26%
  • 49%
  • 25%

Looking to remove themselves from government assistant programs, such as welfare

  • 25%
  • 44%
  • 31%

Unable to find traditional employment

  • 25%
  • 48%
  • 27%